Handled for salons & clinics

Every booking request answered between clients.

Treatments, patch tests and slots handled in conversation while your hands are busy.

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Example conversation, details changed.

See it in conversation

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Handled · WhatsAppbooked between clients

Hiya, can I get a full head of highlights this Saturday?19:12

We can do — have you had colour with us before, or would this be your first visit?19:12

First time.19:14

Lovely. First colour needs a quick patch test at least 48 hours before, which we can do any time this week. Saturday 11am is free for the highlights — shall I hold it?19:14

Yes please, and I can pop in Thursday for the test.19:16

Both booked. I’ll send a reminder Wednesday evening.19:16

Patch test flagged, slot held

What it asks, so you don't have to

Treatment
First visit or returning
Patch test
Preferred day and time

What it never does

Safety rails, always on

Never invents a price

If it isn't in your knowledge base, it asks you instead of guessing.

Never offers a closed day

Days off, full days and blocked dates are off limits, always.

Never messages a stopped lead

Pause it, or a customer replies "stop", and it goes quiet immediately.

Before you hand it over

Can it book into my diary?

Yes. It checks your live availability and books straight in, respecting days off and blocked dates.

Can it sound like me?

That's the whole point. You choose the name it replies under, the tone, the emoji level and how long replies run.

What if it doesn't know the answer?

It never guesses. It tells the customer it's checking, asks you, then relays your answer back in context.

How long does setup take?

Usually a few days. We set it up for you, you check the tone, then it goes live.

From £500 a month + VAT · every channel · 14-day free trial

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Ready to get Handled?

Tell us the one thing you'd happily hand over. We'll take it from here.