Pricing — Handled from £500 a month

Starter

£500

per month

For one pair of hands.

100 enquiries
Every channel included
Live diary checks & bookings
Follow-ups and handoffs
Email support

Try it on your business

14-day free trial

Growth Most chosen

£750

per month

For a diary that's filling up.

250+ enquiries
Win-back campaigns included
Multiple team members
Monthly tone & script review
Priority support

Try it on your business

14-day free trial

Premium

£1,200

per month

For a team that can't miss.

Unlimited enquiries
Multi-location & multi-diary
CRM and systems integration
Custom reporting
Named account contact

Try it on your business

14-day free trial

Prices exclude VAT. Rolling monthly — cancel with 30 days' notice.

Worth knowing

What £500 actually replaces

A part-time receptionist costs several times this and goes home at five. Handled answers at 11pm on a Sunday, never forgets to follow up, and never leaves an enquiry unread.

handled with care

Handled · SMSone booking pays for it

Hi, are you taking bookings for next month?18:22

We are — what were you thinking of, and roughly when?18:22

A family shoot, ideally a weekend.18:23

Saturday the 12th at 10am and Sunday the 20th at 2pm are both free. Either work?18:23

The 12th please.18:24

Booked in and confirmed. I'll text you the studio details and a reminder the day before.18:24

Enquiry to booking in under three minutes

An enquiry is one person, one conversation, within 30 days.

Questions people ask

What counts as an enquiry?

One person, one conversation, within 30 days. However many messages go back and forth, it counts once.

Which channels are included?

All six: Instagram, Messenger, WhatsApp, SMS, email and your website forms.

Is this AI?

Yes — trained on your business, with the rules you set, and a human handover the moment it matters.

Can it sound like me?

That's the whole point. You choose the name it replies under, the tone, the emoji level and how long replies run.

What if it doesn't know the answer?

It never guesses. It tells the customer it's checking, asks you, then relays your answer back in context.

Can it book into my diary?

Yes. It checks your live availability and books straight in, respecting days off and blocked dates.

Can I turn it off?

Instantly — for one conversation or all of them. Paused means paused.

Do I need to change my number or CRM?

No. Handled works alongside your existing number, inbox and diary.

Where is my data kept?

Your data is hosted in the EU/UK region of our cloud provider, with each business isolated from every other business. Read about security & your data.

How long does setup take?

Usually a few days. We set it up for you, you check the tone, then it goes live.

From £500 a month

What £500 actually replaces

Questions people ask

Start with a conversation